Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Once your order has been dispatched, you can find out the carrier and tracking number in your customer account.

This information is also sent by email to the address you have entered.

You can also track your order on our website in the section: Order Tracking.

Once the order has been validated, you can always contact us if you wish to modify your order by e-mail.

Unfortunately, once an order has been placed, you can no longer change it.

However, you can contact our customer service department who will be able to change it for you if it has not yet been sent.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Send us a message via our online chat or contact customer service directly by email. We will be happy to assist you with your purchase!

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

If you have accepted the parcel despite a dispute with the delivery person, or if the parcel has been delivered to a third party who has not opened it, and consequently, if the product has an anomaly (breakage, model or colour different from the one ordered), you must send us an email with photos of the damage within 72 hours maximum from the date of receipt.

Utilice este texto para responder las preguntas de sus clientes con el mayor detalle posible.

We will not be able to issue a refund if:
- You request a refund after the 14 day guarantee period.
- Your product has been discounted (Promotion, Black Friday, Christmas...)
- Your item was custom made or made to order.

Valid promotional codes are those provided by Massage Gun®.

Promotional codes cannot be provided to you on request. They are given in very specific cases.

We accept the following credit cards: Visa, American Express, MasterCard as well as payments via PayPal.

We take fraud and the respect of your confidential information very seriously, which is why all payments are subject to 3D Secure validation.

We take fraud and respect for your confidential information very seriously, which is why all payments are subject to 3D Secure validation.

Under no circumstances does Massage Gun® store or have access to your credit card information.

Similarly, for all payments via PayPal, PayPal ensures the confidentiality of your banking information.

Checking that all your details are correct.

If the problem persists, contact your bank. It is probably a problem with the limit on your bank account.

If you have a problem paying, don't hesitate to contact us by email, our customer service is there to help you!

Do you need information, advice or an opinion on a product?

Send us a message via our online chat or contact customer service directly by email.

We will be happy to assist you with your purchase!

Yes, it is possible to become a Massage Gun® dealer! How do you go about it?

Just send us an e-mail and we will send you all the necessary documentation.

For all collaboration requests, please contact us by email!

We will be happy to consider your proposals.