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Frequently Asked Questions
What are the shipping times?
The average shipping time is 48 to 72 hours to prepare and pack your order.
What is the delivery time?
Following shipment, delivery takes between 7 to 10 working days.
Where can I track my order?
Once your order has been dispatched, you can find out the carrier and tracking number in your customer account.
This information is also sent by email to the address you have entered.
You can also track your order on our website in the section: Order Tracking.
How can I change my address once I have placed an order?
Unfortunately, once an order has been placed, you can no longer change it.
However, you can contact our customer service department who will be able to change it for you if it has not yet been sent.