Privacy Policy
Last updated on 09/27/2024.
PREAMBLE
This privacy policy informs you about how Stanfield uses and protects the information you transmit to us when you use this site accessible from the following URL: massage-gun.com (hereinafter the "Site").
Please note that this privacy policy may be modified or supplemented at any time by Stanfield, particularly to comply with any legal or technological changes. In such a case, the date of its update will be clearly identified at the top of this policy. These changes bind the user as soon as they have been informed of the updated privacy policy being posted online and have accepted it.
ARTICLE 1. PARTIES
This privacy policy is applicable between the Site’s publisher, hereinafter “the Publisher,” and any person connecting to the Site, hereinafter “the User.”
ARTICLE 2. DEFINITIONS
“Site Content”: Elements of any kind published on the Site, protected or not by intellectual property rights, such as texts, images, designs, presentations, videos, diagrams, structures, databases, or software.
“Publisher”: Stanfield, SASU, acting in its capacity as the Site’s publisher.
“User”: Any person connecting to the Site.
“Site”: The website accessible at the URL massage-gun.com, including sub-sites, mirror sites, portals, and related URL variations.
ARTICLE 3. SCOPE
This privacy policy applies to all Users. Clicking “I Accept” when registering on the Site constitutes full acceptance of this policy. Similarly, clicking “I Accept” in the cookie information banner displayed on the Site confirms this acceptance while allowing you to customize the cookies that will or will not be applied to you. You acknowledge that you have fully understood and accept them without restriction.
The User acknowledges the evidential value of the Publisher’s automatic recording systems and, unless proven otherwise, waives the right to contest them in the event of a dispute.
Acceptance of this privacy policy requires Users to have the necessary legal capacity or be at least 16 years old, or failing that, have the authorization of a guardian or curator if they are incapacitated, from their legal representative if they are under 16, or hold a mandate if acting on behalf of a legal entity.
ARTICLE 4. PERSONAL DATA
In accordance with the General Data Protection Regulation (GDPR) adopted by the European Parliament on April 14, 2016, and applicable national legislation, the Publisher provides you with the following information:
4.1. Identity of the Data Controller
The data controller for data collected on the Site is Stanfield, SASU, whose head office is located at 229 Rue Saint-Honoré, 75001 Paris, FR 985143783.
4.2. Data Collection by the Publisher
4.2.1. Data Collected
4.2.1.1 Data Collected During Site Navigation
While browsing the Site, you consent to the Publisher collecting information about: the content you view and click on; demographic data; the device used and its software environment; your location; your connection data (times, IP address, etc.).
4.2.1.2. Data Collected When Using the Contact Form or the Contact Email Address
The use of the contact form or the contact email address by the User involves the Publisher collecting the following personal data: name, first name, email address*, phone number.
Personal data followed by an asterisk are mandatory for using the contact form. Users who do not wish to provide the required information for using the contact form will not be able to send a message directly from the Site.
4.2.1.3. Data Collected During Registration on the Site
The use of the registration form by the User involves the Publisher collecting the following personal data: name*, first name*, postal address*, email address*, date of birth, phone number.
Personal data followed by an asterisk are mandatory for registration on the Site. Users who do not wish to provide the required information for registration will not be able to register directly from the Site.
4.2.1.4. Data Collected When Using the Newsletter Form
In the context of using the newsletter form, the Publisher may collect and process your email address.
4.2.2. Purposes of Collecting Personal Data
Data collected during navigation is subject to automated processing for the purpose of:
- Verifying the identity of individuals;
- Ensuring and improving the security of services;
- Developing, operating, improving, providing, and managing the Site;
- Contextualizing and enhancing the User experience;
- Sending information and contacting people, including by email;
- Targeting advertising content;
- Preventing any illicit or illegal activity;
- Enforcing the Site’s terms of use.
Data collected when using the contact form or contact email address is subject to automated processing for the purpose of:
- Verifying the identity of individuals;
- Ensuring and improving the security of services;
- Contextualizing and enhancing the User experience;
- Sending information and contacting people, including by email;
- Targeting advertising content;
- Preventing any illicit or illegal activity.
Data collected during registration is subject to automated processing for the purpose of:
- Fulfilling contractual obligations;
- Verifying the identity of individuals;
- Ensuring and improving the security of services;
- Developing, operating, improving, providing, and managing the Site;
- Contextualizing and enhancing the User experience;
- Sending information and contacting people, including by email;
- Preventing any illicit or illegal activity;
- Enforcing the Site’s terms of use.
Data collected when using the newsletter form is subject to automated processing for the purpose of:
- Sending newsletters to the User.
4.2.3. Legal Basis for Processing
Data collected during navigation is based on the Publisher’s legitimate interest, namely conducting behavior analysis on the Site and achieving improved security and functionality of the Site. Some of these data, such as those resulting from certain cookies, may be based on the consent of the individuals.
Data collected when using the contact form or the contact email address is based on the consent of the concerned individuals.
Data collected during registration is based on a contractual relationship.
Data collected when using the newsletter form is based on the consent of the concerned individuals.
4.2.4. Data Recipients
The collected data is accessible only to the Publisher’s management team, staff responsible for order preparation, and staff responsible for managing the Site, and is never made freely viewable by any third-party individual.
4.2.5. Retention Period of Personal Data
Personal data collected during navigation is retained for a reasonable time necessary for the proper administration of the Site and a maximum of 12 months, or until the consent of the concerned individuals is withdrawn.
Personal data collected when using the contact form or when sending to the contact email address is retained for a reasonable time necessary for the proper management of the User’s request, and a maximum of 12 months.
Data collected during registration is retained for the duration of the contractual relationship between the Publisher and the User.
Data collected when using the newsletter form is retained until the consent of the concerned individuals is withdrawn.
At the end of each of these periods, the Publisher will archive this data and retain it for as long as its liability may be engaged.
After this retention period, the Publisher undertakes to permanently delete the data of the concerned individuals.
4.2.6. Security and Confidentiality of Personal Data
Personal data is stored in secure conditions, using current technological means, in compliance with the provisions of the General Data Protection Regulation and applicable national legislation.
4.2.7. Minimization of Personal Data
The Publisher may also collect and process any data voluntarily transmitted by a User, particularly through the free field of the contact form.
The Publisher guides Users as much as possible when they provide unnecessary or superfluous personal data.
The Publisher undertakes to retain and process only data strictly necessary for its activities and will delete any unnecessary data received as soon as possible.
4.3. Respect for Rights
You have the following rights regarding your personal data, which you can exercise by writing to our postal address or sending an email to the following address: contact@massage-gun.com.
4.3.1. Right of Information, Access, and Data Communication
You can access personal data concerning you.
Due to the obligation of security and confidentiality in the processing of personal data incumbent upon the Publisher, your request will only be processed if you provide proof of your identity, including by producing a scan of your valid identity document (in the case of an email request) or a signed photocopy of your valid identity document (in the case of a written request), both accompanied by the statement "I certify on my honor that this copy of my identity document is true to the original. Done at … on …", followed by your signature.
4.3.2. Right of Rectification, Deletion, and Right to be Forgotten
You can request the rectification, updating, blocking, or deletion of your personal data, which may be inaccurate, erroneous, incomplete, or obsolete.
You can also set general and specific guidelines regarding the fate of personal data after your death. Where applicable, the heirs of a deceased person may require consideration of their relative’s death and/or to carry out the necessary updates.
4.3.3. Right to Object to Data Processing
You can object to processing your personal data.
To do so, you must send an email to the following address: contact@massage-gun.com. In this email, you must specify the data you want to be deleted and the reasons justifying this request, except in the case of commercial prospecting.
4.3.4. Right to Data Portability
You have the right to receive the personal data you have provided us in a transferable, open, and readable format.
4.3.5. Right to Restrict Processing
You have the right to request that the Publisher limit the processing of your personal data. Thus, your data may only be retained and no longer used by the Publisher.
4.3.6. Withdrawal of Consent
Your consent is essential for processing your data by the Publisher. However, you can withdraw it at any time. This withdrawal will lead to the deletion of your personal data.
Services requiring the Publisher to process your data will no longer be accessible.
4.3.7. Response Times
The Publisher undertakes to respond to your access, rectification, or opposition requests or any additional request for information within a reasonable timeframe not exceeding 1 month from the receipt of your request.
4.3.8. Complaint to the Competent Authority
If you consider that the Publisher does not comply with its obligations regarding your personal information, you can address a complaint or request to the competent authority.
4.4. Transfer of Collected Data
4.4.1. Transfer to Partners
The Publisher informs you that we use authorized service providers to facilitate the collection and processing of data you have communicated to us. These service providers may be located outside the European Union and may have access to data collected on the Site.
The Publisher has previously ensured that its providers have implemented adequate safeguards and strict confidentiality, use, and data protection conditions, for example, through the U.S. Privacy Shield.
The User consents to the data collected being transmitted by the Publisher to its partners and processed by these partners within the framework of third-party services, namely:
| Partner | Role | Recipient Country | Processing Carried Out | Guarantees |
|---|---|---|---|---|
| Facebook Ads Manager | Processor & Co-processor | USA (Privacy Shield) | Conducts operations related to prospecting. | https://www.facebook.com/policy.php |
| Facebook Analytics | Processor & Co-processor | USA (Privacy Shield) | Prepares business statistics to generate reports on user interactions. | https://www.facebook.com/policy.php |
| Google Analytics | Processor & Co-processor | USA (Privacy Shield) | Prepares business statistics to generate reports on user interactions. | https://policies.google.com/privacy |
| Google Adwords | Processor & Co-processor | USA (Privacy Shield) | Conducts operations related to prospecting. | https://policies.google.com/privacy |
| Gmail | Processor & Co-processor | USA (Privacy Shield) | Email service. | https://policies.google.com/privacy |
| Google + | Processor & Co-processor | USA (Privacy Shield) | Manages user reviews on products, services, or content. | https://policies.google.com/privacy |
| Co-processor | USA (Privacy Shield) | Manages user reviews on products, services, or content. | https://twitter.com/fr/privacy | |
| Co-processor | USA (Privacy Shield) | Manages user reviews on products, services, or content. | https://www.facebook.com/policy.php | |
| Google Calendar | Processor & Co-processor | USA (Privacy Shield) | Electronic calendar management service. | https://policies.google.com/privacy |
| Google Forms | Processor & Co-processor | USA (Privacy Shield) | Questionnaire and web form services. | https://policies.google.com/privacy |
| Twitter Ads | Processor and Co-Manager | USA (Privacy Shield) | Conducts operations related to prospecting. | https://twitter.com/fr/privacy |
| YouTube | Co-processor | USA (Privacy Shield) | Video hosting. | https://policies.google.com/privacy?hl=fr&gl=fr |
| Co-processor | USA (Privacy Shield) | Manages user reviews on products, services, or content. | https://help.instagram.com/519522125107875 |
4.4.2. Transfer on Request or Judicial Decision
The User also consents to the Publisher communicating the collected data to any person, at the request of a state authority, or by judicial decision.
4.4.3. Transfer in the Context of a Merger or Acquisition
If the Publisher is involved in a merger, sale of assets, financing operation, liquidation, or bankruptcy, or in an acquisition of all or part of its business by another company, the User consents to the data collected being transferred by the Publisher to this company, and this company operating the personal data processing referred to in this privacy policy in place of the Publisher.
ARTICLE 5. TRACKERS/COOKIES POLICY
During your first connection to the Publisher’s Site, you are warned by a banner at the bottom of your screen that information relating to your navigation is likely to be recorded in files called “cookies.” Our cookie usage policy allows you to better understand the provisions we implement regarding your browsing on our Site. It informs you about all cookies present on our Site, their purpose, and how to configure them.
5.1. Use of Trackers/Cookies
The Publisher of this Site may install a cookie and other trackers on the hard drive of your device (computer, tablet, mobile, etc.) to ensure smooth and optimal navigation on our website.
“Cookies” are small text files of limited size that allow us to recognize your computer, tablet, or mobile to personalize the services we offer you.
To better inform you about the information that cookies identify, below is a table listing the different types of cookies that may be used on the Publisher’s Site, their name, purpose, and retention period.
5.2. Purposes of Trackers
With the help of the information contained in trackers and cookies used, the Publisher can analyze the traffic and use of the Site and, if applicable, facilitate and improve navigation, carry out prospecting operations, prepare business statistics, or display targeted advertisements.
5.3. Trackers Used
| Partner | Purpose of Processing | Partner Conditions |
|---|---|---|
| Shopify | Access to secure areas, browsing history management | https://www.shopify.com/legal/cookies |
5.4. Configuring Your Cookie Preferences
During your first connection to the Publisher’s Site, a banner briefly presenting information about the placement of cookies and similar technologies appears at the bottom of your screen. This banner allows you to choose which cookies you accept or refuse on your device. You are deemed to have consented to the placement of cookies by clicking on the “I Accept” icon, either globally or individually. Conversely, you are deemed to have refused the placement of cookies by clicking on the “I Refuse” icon. This decision will be recorded for 6 months and can be modified at any time.
5.4.1. Cookies Exempted from Consent
In accordance with the recommendations of the French National Commission on Informatics and Liberty (CNIL), some cookies are exempt from prior consent as they are strictly necessary for the functioning of the website or exclusively serve to facilitate electronic communication. These include session ID cookies, authentication cookies, load-balancing session cookies, and interface customization cookies. These cookies are fully subject to this policy as they are issued and managed by the Publisher.
5.4.2. Cookies Requiring Prior Consent
This requirement concerns cookies issued by third parties that are considered “persistent” as they remain on your device until they are deleted or expire.
As these cookies are issued by third parties, their use and deposit are subject to their own privacy policies. This family of cookies includes audience measurement cookies, advertising cookies, and social media sharing cookies (such as Facebook, Twitter, YouTube, and Instagram).
Audience measurement cookies establish statistics regarding the traffic and use of various elements of the Site (such as the content/pages you have visited). These data contribute to improving the ergonomics of the Publisher’s Site.
5.5. Maximum Retention Period of Trackers
Trackers are intended to be retained on the User’s computer for up to 12 months. These data are kept in secure conditions, using current technological means, in compliance with the provisions of the General Data Protection Regulation and applicable national legislation.
5.6. Opposition to the Use of Trackers
5.6.1. Ability to Oppose the Use of Trackers
You can accept or refuse the placement of cookies at any time.
The User can delete or disable trackers whenever desired by changing their browser settings. It is possible to browse the Site without trackers, although some ancillary functions of the Site, such as form auto-completion or navigation indicators, may not work if the User has disabled the use of trackers.
5.6.2. Settings
For more information on cookie control tools, you can visit the dedicated page on the CNIL website.
5.6.2.1. Browser Settings
Each internet browser offers its own cookie management settings. The User can configure their browser software so that cookies are rejected either systematically or according to their issuer. The User can also configure their browser software so that acceptance or refusal of cookies is proposed before a cookie is likely to be recorded on their device.
For managing cookies and the User’s choices, the configuration of each browser is different. It is described in the browser's help menu, which will indicate how to change your cookie preferences:
- For Internet Explorer;
- For Safari;
- For Chrome;
- For Firefox;
- For Opera.
5.6.2.2. Settings Using Add-ons
The User can also delete or oppose the placement of cookies on their device by installing an extension on their browser, such as Ghostery.
ARTICLE 6. INTELLECTUAL PROPERTY
6.1. Legal Protection of Site Content
The Site Content may be protected by copyright and database rights. Any representation, reproduction, translation, adaptation, or transformation, in whole or in part, carried out illegally and without the consent of the Publisher or its rights holders or successors constitutes a violation of Books I and III of the Intellectual Property Code and may result in legal proceedings for infringement.
6.2. Contractual Protection of Site Content
The User contractually undertakes towards the Publisher not to use, reproduce, or represent the Site Content, whether or not protected by intellectual property rights, for any purpose other than reading it through a robot or browser. This prohibition does not apply to indexing robots that aim solely to scan the Site’s content for indexing purposes.
ARTICLE 7. FINAL PROVISIONS
7.1. Amendments
This Privacy Policy may be modified at any time by the Publisher. The conditions applicable to the User are those in effect at the time of their connection to the Site. Any substantial modification of this privacy policy will be notified during the first connection of the User after its entry into force. This new privacy policy must then be accepted again.
7.2. Entirety
The nullity of one of the clauses of this contract will not result in the nullity of the other clauses of the contract or the contract in its entirety, which will retain their full effect and scope. In such a case, the parties must, as far as possible, replace the nullified stipulation with a valid stipulation corresponding to the spirit and purpose of these terms.
7.3. Non-Waiver
The Publisher's failure to exercise the rights recognized under these terms shall not be interpreted as a waiver of asserting said rights.
7.4. Languages
These conditions are offered in French.
7.5. Unfair Clauses
The provisions of these conditions apply subject to compliance with the mandatory provisions of the Consumer Code concerning unfair terms in contracts concluded between a professional and a consumer.
ARTICLE 8. DISPUTES
8.1. Applicable Law
This Privacy Policy is subject to French law and European regulations, including the European Data Protection Regulation.
8.2. Disputes
Pursuant to Ordinance No. 2015-1033 of August 20, 2015, any disputes arising in the context of the execution of these general conditions and whose solution could not be found amicably between the parties must be submitted.
Since January 1, 2016, mediation is mandatory for all. Thus, any professional selling to individuals must provide the contact details of a competent Mediator in the event of a dispute, regardless of whether they sell remotely or in a physical store (Source: FEVAD).
ARTICLE 9. SMS MARKETING
8.1. Applicable Law
We place great importance on your privacy and the information you agree to share as part of our SMS marketing service. We use this information to send you SMS notifications (for your order, including abandoned payment reminders), SMS marketing offers, and transactional texts, including review requests from us.
Our website uses cookies to keep track of the items you have placed in your cart, including when you have abandoned your order. This information is used to determine when to send cart reminder messages via SMS.